ePharmacy accepts MasterCard, Visa, American Express, and Diner's Club.
We utilise the internationally recognised Secure Server certificate (SSL) technology to ensure customers' security.
ePharmacy also uses the MasterCard Internet Gateway Service (MIGS). This system uses the industry’s best security methods and practises. All credit card numbers are housed within the secure environment of MasterCard’s Australian Processing Centre. We never record a copy of the your credit card details.


Fax/post orders
ePharmacy will accept money orders or bank cheques via this method, as well as the above credit card options.


Pay it at Post
Customers can chose to pay for their order at any Australia Post Outlet . This is an excellent option for customers who do not have credit cards, or are concerned about entering their credit details on the internet. It is also a cost benefit for those customers who have purchased money orders in the past.  At the checkout, just select the  option , and your order will automatically be issued with a unique barcode and reference number. All you then have to do is print this page, or record the number and present it at your nearest Australia Post Outlet for payment. On payment, the order will be shipped the next day. It is that easy!


BPAY
If you have access to internet or phone banking, why not use BPAY to pay your bills, ePharmacy receives a file from the bank each morning telling us of all the completed transactions that have occurred in the last 24 hours. On receipt of this payment, the order is processed and dispatched.


Credit Policy

ePharmacy will cover the cost of freight of returned items where the mistake has been ours. ePharmacy will accept returns of non-prescription lines within 30 days with proof of purchase. Goods must be in acceptable condition and ePharmacy must be contacted prior to sending.
Prescription lines ordered by a patient cannot be refunded or returned.
All other lines ordered incorrectly by customer, can be refunded if informed within 7 days of dispatch and unopened on return. Postage will be paid for by customer and a 10% administration charge will apply.


Fax/Post Order Form

As some people may not have Internet access or prefer not to enter credit card details on the Internet, they may elect to fax or post their order. Please print our order form and complete with details. If you have a relative or friend who does not have a computer and may want to purchase from us, please give them a copy of our form.

Download Order Form

epharmacy_order_form.doc Word document (33k)

Orders should be faxed to: 1300 363 879 (local call charge)
Orders should be mailed to:

ePharmacy
Reply Paid 612
Virginia 4014
(No stamp required in Australia)